Robert Duvall

Robert Duvall
Vice President, Customer Operations

Virginia Natural Gas

Robert Duvall was named vice president of customer operations for Southern Company Gas (formerly AGL Resources) in July 2016. He is responsible for leveraging the company's Customer Experience, Resource Management and Technical Training operations to drive a customer-centric culture focused on delivering an outstanding experience that increases customer engagement, satisfaction, retention and growth.

Duvall's career at Southern Company Gas began in 1984 as a distribution engineer in Atlanta Gas Light's Gwinnett service center. Most recently Robert served as president of Virginia Natural Gas where he was responsible for delivering excellent service to customers, system growth and expansion and community engagement. Prior roles include vice president of operations at Virginia Natural Gas from 2005 to 2014 and managing director of field operations for Atlanta Gas Light from 2003 to 2005. Robert has held a variety of other engineering and operations positions within the company during his 31-year tenure.

A graduate of the Civic Leadership Institute of Hampton Roads Virginia, Robert has served on numerous charitable and civic boards in both Virginia and Georgia including the Virginia Chamber of Commerce, Hampton Roads Chamber of Commerce, Hampton Roads Economic Development Alliance and has worked closely with United Way, March of Dimes, the Heart Association and Special Olympics.

A native of Irmo, South Carolina, Duvall earned a Bachelor of Science degree in civil engineering from Clemson University. He is a registered professional engineer in the state of Georgia.

Duvall and his wife reside in Alpharetta, Georgia.

August 2016


About Southern Company Gas

Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE: SO), America's premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in 4 states. Other nonutility businesses include asset management for natural gas wholesale customers and ownership and operation of natural gas storage facilities. For more information, visit Southern Company Gas at